The accident claims process is a battle that most people are likely to lose...even before it begins. Personal Injury Attorney, R. Shane Smith, wrote this book as a way of arming people with the crucial information they need to know in the event that an unforeseen tragedy occurs, causing injury and/or property damage. This guide covers the most common ways in which insurance company adjusters are trained to take advantage of innocent accident victims before and during the settlement battle.  It also explains how people may unwittingly damage their own personal injury cases prior to seeking representation and will help the reader to avoid making these common mistakes. When it comes to the insurance claims process, you can't afford not to be prepared.